Tips for Conducting an Exit Interview the Right Way

Tips for Conducting an Exit Interview the Right Way

If it’s conducted well, an exit interview can be just as important as interviewing potential job candidates. The feedback you gain can help you retain current top performers and attract new ones.

The Top 3 Skills Needed to be a Radiologic Technologist

The Top 3 Skills Needed to be a Radiologic Technologist

Some radiologic technologists assist with interventional procedures that are facilitated by imaging technology. In addition to the education and certification requirements, if you develop the top three skills recruiters and hiring managers look for, you’ll become an even more competitive candidate.

How Hospitals Benefit From Per Diem Nurses

How Hospitals Benefit From Per Diem Nurses

Nationwide, hospitals have benefited from the talent of per diem nurses. For many facilities, this workforce has become indispensable in achieving the most efficient operation possible. Take a look at four key advantages.

Tips for Success When Attending a Networking Event

Tips for Success When Attending a Networking Event

Your presence at networking events isn’t enough. Success depends on preparation and how you interact with people while you’re there. Consider eight ways to make networking events work for you.

The Most Important Qualities of a Successful Nurse Manager

The Most Important Qualities of a Successful Nurse Manager

Education, training, and experience. Those vital factors are included on your checklist for hiring a nurse manager. But is that enough? What are the most important qualities needed for a nurse manager to be successful?

The Importance of Regular Staff Meetings

The Importance of Regular Staff Meetings

Regular staff meetings can strengthen work culture. But regularity alone isn’t enough. Preparation and a clear, interesting agenda can make meetings rich in content—and something your employees actually look forward to. What should your meetings include?

Tips for Making Your Pharmacy Career Successful

Tips for Making Your Pharmacy Career Successful

It takes more than knowledge and monetary rewards for a successful pharmacy career. The ways you approach and guide your career can have a big impact on your success. Consider seven key factors.

When Employees Go on Vacation, Use Temporary Pharmacists

When Employees Go on Vacation, Use Temporary Pharmacists

Whether it’s summer, holiday season or just a getaway, pharmacists need a vacation. Instead of stressing over the time and cost involved in finding a temporary pharmacist before vacation starts, have you thought about using a staffing agency to help you find the right talent?

The Importance of Employee Recognition

The Importance of Employee Recognition

A top reason people leave their jobs is because they don’t feel appreciated. Yet the focus of many employee recognition programs is to reward employees for staying with the company. If your business only rewards employees every five years, you’re missing important opportunities.

Avoiding Burnout as a Dentist

Avoiding Burnout as a Dentist

Burnout in dentistry isn’t age related. It affects dentists with decades of experience, and increasingly, those who are new to the profession. In fact, the burnout rate in this industry is higher than most. So how can you avoid it? Consider four keys.

The Benefits of Behavioral Interview Questions

The Benefits of Behavioral Interview Questions

If you want to find candidates who match your business goals, work ethic and retention needs, behavioral interview questions work. What are the benefits? And how can you get the most out of this technique?

Why You Should Be Attending Nursing Conferences

Why You Should Be Attending Nursing Conferences

Thinking about attending a nursing conference? Despite their busy schedules, many nurses agree that conferences support professional development and career growth—especially in today’s growing and complex healthcare environment.  Consider five ways you can benefit from attending. 

Questions You Should Be Asking Potential Pharmacists

Questions You Should Be Asking Potential Pharmacists

 Photo by {artist}/{collectionName} / Getty Images

Photo by {artist}/{collectionName} / Getty Images

If you’re interviewing pharmacists, you have limited opportunities to speak with candidates and identify top professionals for your pharmacy. What kinds of questions should you ask to help you get it right?

Determine Competency and Soft Skills

Degrees, certifications and skills are essential in performing certain job duties. Specific, competency-based interview questions are critical in finding the right candidate. But remember, soft skills are important too. The interaction between pharmacy staff and patients has a significant impact on customer loyalty.

To help you get started, consider the six interview questions below and what to look for as each pharmacist candidate responds:

1.     Tell me about your three most recent positions and what caused you to look for new opportunities.

·         Obtain key details about duties and experience

·         Listen for complaints about management

·         Determine if the candidate is indecisive about their career path

·         Learn if the candidate’s job changes indicate a desire for challenging opportunities

2.     Describe two of your most significant accomplishments and the impact they made.

  • Learn about the candidate’s values
  • Find out if they are is a team player
  • Determine if the candidate is goal oriented

3.     How would your previous two or three managers rate your performance? What would they say are your strengths and areas for improvement?

·         Listen for honesty

·         Determine if the candidate is open to constructive criticism

·         Learn if they are self-motivated to make improvement

4.     Tell me about a time when a prescribed medication wasn’t appropriate for a particular patient. How did you resolve the issue?

·         Learn how the candidate resolves conflict

·         Gain insight into their interpersonal skills

·         Listen for clues about their ability to handle an issue without alarming a patient

5.     Describe a situation when there was an unexpected event in the pharmacy. How was it handled? How were you involved?

·         Listen for details about how the team was affected and if the candidate is a team player

·         Learn if safety protocol was followed

·         Take note of actions that demonstrate leadership skills

·         Discern if the potential pharmacist is customer-service conscious

6.     Describe a time when you had to speak with a customer who was very upset or angry. What triggered the reaction, and how did you respond to the customer?

·         Learn about the candidate’s customer service and communication skills

·         Find out how they react to pressure

·         Listen for clues about the pharmacist’s level of compassion for patients

As you prepare your interview questions, think about common occurrences in your pharmacy, and use them in the questions to help you find the right candidate.     

Access to Qualified Pharmacy Candidates

At WSi Healthcare Personnel, we’ve established screening and interview processes to help us quickly identify candidates who match the needs of your pharmacy. Contact us to learn more about our staffing solutions.

How to Advance Your Nursing Career

How to Advance Your Nursing Career

How can you advance your nursing career and keep it moving forward? Short- and long-term goals can help you maintain a career that is fresh, challenging and rewarding. Consider three keys for a successful career path.